PIVET Privacy Policy

This privacy policy (the “Policy”) applies to mypivet.com, operated by Pivet Communications LLC (“Pivet”). This Policy describes how Pivet collects, uses and shares the personal information you provide on mypivet.com. It also describes the choices available to you regarding our use of your personal information, and how you can access and update this information.

Your privacy and the maintenance of it is of great concern to Pivet.  Our Policy is available for your review throughout our website and intended to ensure your experience at mypivet.com is safe, positive and enjoyable.

Information We Collect


You are not required to provide personal information that we request. If you choose not to provide the information we have requested, we may be limited on what we are able to provide you from our portfolio of products or services.

When you make a purchase from mypivet.com, request to receive our electronic newsletters, participate in our message boards or forums, write a review or provide feedback, submit a warranty claim, or participate in polls, surveys, or contests, we may collect information from you, including your name, email address, telephone number, mailing address, payment information, and social media handles.  If you purchase a product or service from this site for another party, we may collect information from you about the other party, including the other party’s name and mailing address. We will only use this information for the specific purpose for which you provided it. If you believe that a third party has provided us with your personal information or you no longer wish us to possess your information, you may request deletion of your information by emailing us at hello@mypivet.com.


How We Use Your Personal Information


The personal information we collect allow us to fulfill your order or warranty claim, and provide the services you request from us. We may supplement this with information from a third-party source, such as our shipping partners, in order to validate delivery address so we can properly ship your order.

If you fill out a survey or form, participate in a contest or submit a testimonial on this site, and in the process, provide us with personal information, we use this information to notify contest winners and award prizes, to monitor site traffic or personalize this site, and to send participants an email newsletter. We also display on this site personal testimonials of satisfied customers and other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at hello@mypivet.com.

We provide site users the opportunity to receive communications from us, including a periodic newsletter, product promotions, polls, surveys, and any other information that we believe may be pertinent to the user. You may opt out of receiving any, non-service related communications by emailing us at hello@mypivet.com, by clicking on the ‘unsubscribe’ link in any email we send to you, or by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.


Disclosure to Third Parties


We may provide your personal information to our affiliated entities and to third parties that provide services to help us with our business activities such as shipping your order or warranty claim, offering customer service, sending our communications, and administering testimonials and contests and administering our vendor and service provider programs. These third parties are authorized to use your personal information only as necessary to provide these services to us. Except as otherwise provided herein, we will not share your personal information with any other third-party organizations except with your express consent.

We reserve the right to disclose your personal information as required to by law, such as to comply with a subpoena, or similar legal processes, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.



Third Party Exclusions

Our Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service affiliated or stating affiliation to Pivet. The inclusion of a link on mypivet.com does not imply endorsement of the linked site or service by us or by any of our affiliates.

In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.



Access to Personal Information

If you would like to know whether we hold any of your personal information, you may request this information by emailing us at hello@mypivet.com.  If you no longer wish us to possess your information, you may request deletion of your information by emailing us at mypivet.com.  We will respond to your request within thirty (30) days.

Protection of Personal Information


We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information.  Nevertheless, the security of your personal information is extremely important to us.


Privacy Policy Territorial Enforcement


Pivet Communications operates within the United States and our policies are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Personal Information may be captured, stored and processed in any country where we provide our products.  By using our products or e-commerce sites you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.


Privacy Policy Updates


From time to time, Pivet may find it necessary to change our Privacy Policy.  When this is done, we will update the policy with the effective date of implementation listed in the top left corner and communicated by month, date and year.  Additionally, we will indicate the update by preceding it with the statement, “LATEST UPDATE”. 


Contact Us


Pivet Communications can be contacted at hello@mypivet.com for any questions, comments or concerns.